Called back and they gave me the number of a Rheem tech in my area. Which error code is your Rheem tankless water heater displaying? Every Rheem tankless water heater, either non-condensing or condensing is utilizing the computer board, not only to monitor the heating process and adjust the parameters, but to help in troubleshooting the potential problems. Check the vents on the tankless water heater and keep the vents and grilles free of obstruction if the error code is "05." Look here. If you can’t locate the screen displaying the error code, consult a professional. The reset button is there for safety reasons. The procedure is to disassemble and clean or replace the oxygen sensor. Bosch offers several models of tankless water heaters, including the Bosch Therm 830 ES Non-Condensing tankless water heater with 8.3 gallons per minute capacity at 35 degrees Fahrenheit and the Bosch Therm C 1210 ES Condensing tankless water heater ⦠I greatly suspect examining and cleaning the FLAME RODS would solve the majority of code "13" issues. Step 5 Contact Rheem for additional service if the error code is "13," "1L" or the previous error code does not clear even after corrective actions. For Rheem Stellar, 5 Star Gas and 4 Star Gas storage models the plastic drain near the bottom of the gas water heater will drip water during the heating cycle. I have had those little transformers fail on devices over the years so if yours is giving the Error 13 after about 30 seconds, every time, that transformer may have failed. Why Do Water Heaters Have a Reset Button? Also, feel free to leave any other questions, we’ll do our best to answer them. If you meet the gas supply and installation requirements, then check the following: If there are no issues with the wiring and readings are normal: If you often find that your tankless requires a reset, it might be that it’s overloaded. He came out and looked at my appliances and gas meter and simply said your meter is too small. I put a filter screen on the intake and it worked fine until now. They’re generally displayed on the unit itself, on the screen. This water heater started to be a problem, 6 months after I bought it. Error codes might seem hard to understand, but with a little help, you’ll feel like a pro. Error code 13 is an oxygen depletion sensor problem. I told the little turd that I was 55 and I have been plumbing since I was 16. Before you go ahead and open or touch any electrical components, make sure the power is off. Join in and write your own page! :). However, some models require you to install an app on your phone where you’ll receive the updates. As a retired plumber, Peter now spends his time teaching others how they can fix leaks, replace faucets, and make home improvements on a budget. My unit is 2 years old! Simply click here to return to. This is the first tankless water heater I have ever owned. It's critical that the exhaust is NOT recirculating into the unit's fresh air intake. This is called the 27 [â¦] Touching any wires while the power is on can lead to an electric shock. A tankless water heater takes up much less room that a traditional water heater because it does not contain water within the unit. 1. Rate of Flow The Rheem RTE 13 comes with a decent speed of flow. Rheem has been providing reliable water heating to the world since we invented the water heater over 100 years ago. My Rheem tankless water heater will run a minute and kick off putting out the 13 code. In the past 2 weeks, its beeped at me and the remote thermostat shows a code of 11 when i turn the hot water on. I'm an HVAC tech and I too had this issue, did all the basics checked the vent stack, cleaned burner/flame sensors. 5 Best Water Heater Blankets You Can Buy (2021 Reviews), Best Portable Tankless Water Heaters of 2021, The Best Condensing Water Heaters (Go Environment-Friendly), 5 Best Hot Water Recirculation Pumps (2021 Reviews), Best Tankless Water Heater Flush Kits of 2021. Open hot water taps at fixtures. Service tech said it looks good may want to replace flame rods and he left (without putting the cover back on) sure enough I put a cover on and it has code 13 again. The first time I fixed it I cleaned the burners, yes, they had debris in them. The connection to the thermistor is incorrect. Thanks for posting on PlumbingZone.com. Reconnected the power and everything works perfectly. So is the case with⦠Indicates a problem with the tankless water heaterâs ignition. My Rheem tankless water heater will run a minute and kick off putting out the 13 code. Save my name, email, and website in this browser for the next time I comment. Copyright. Coming to the rate of flow technology, it seems to be smooth and quite fast. The unit then started throwing error 13 after about 30 seconds under any load. Also for: Rtg53, Rtg66, Rtg74, Svc 810. I cleaned it off with a broom and so far it seems to have corrected the problem. No heat: Furnaces have many components, and a malfunction with lots of these can result in a furnace that doesnât produce heat.Some of the most common components involved include the gas, power, thermostat, heat exchanger, and ignitor. When I told them, I installed it and I was told that's where the problem could be. View and Download Rheem RTG2-42 troubleshooting manual online. Not once did he tell me that codes 12 & 13 are a constant problem with these W/H. Please let us know in the comments below. Sensible Digs is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. started. When to call a professional to repair your Rheem furnace. No Hot Water . Since Rinnai water heaters are one of the most advanced tankless water heaters available, we recommend to contact a service technician thatâs authorized to work on Rinnai water heaters. Bosch Tankless Water Heater Error Codes. 2. âIâm not getting any hot water from my tankless water heater.â The problem behind the complaint? Now that I have this tankless heater, I get the water adjusted once & it is ⦠What it Means: Flame failure: The heater canât maintain a flame. Thanks for all of the advice above. More Rheem water heaters have been installed in homes than any other brand. This is around 0.4 GP⦠Gas company came out and installed a 630000 meter no charge. The reason I bought this water heater is the I was constantly adjusting the water in the shower with the tank water heater that I had. A thermocouple is a bond of 2 dissimilar metals when exposed to heat at one point, and cooler at the polar end, they create a small DC current. If water flows steady from hot water taps, there is a bleed over in the system.) Please refrain from asking where to purchase a product, or business, pricing, or legal questions, or for contractor referrals, or any questions not related to plumbing. View online or download Rheem RTG2-42 Troubleshooting Manual After 1 year of flawless operation we began experiencing sporadic "13" error codes causing us to reset 1-2 times per day. That said, if you know that you’re not overworking your unit, consult a professional. It might be another issue with the heating elements. Once I got past the original tech suggesting a multitude of lame reasons, I was transferred to a real tech who suggested examining the FLAME RODS (thermocouples) for deposits and use either steel wool or fine grit sandpaper to remove them if present. I can see that if you don't have a screen, debris could get sucked in there and cause a similar problem. I have installed many tank & tankless water heaters as I am a plumber. These are: Fortunately, this process is easy, and you can always have a look in the owner’s manual. Rheem water heater error codes are pretty easy to understand. How? Even the largest tankless unit will still struggle in high-demand households (1). The Moderators of this forum would prefer if you post Do It Yourself related topics on our sister site www.DIYChatroom.com PlumbingZone.com is designed for professional plumbers to discuss issues and topics related to their profession. Enjoy the comfort and convenience of continuous hot water on demand with a Rheem ® tankless water heater. Want to know what the error code displayed on your Rheem tankless means? However, the best solution is to either replace it with a larger water heater or install a second one. I've had my tankless water heater for about 5 years now, and has never had a problem. Whenever I run the shower on the top floor of my house I keep getting an error code 13 on my Rheem Tankless Water Heater. Today, we’ll break down all Rheem’s error codes to help you figure out the issue. This means your water heater is having issues with either combustion air or venting. Add them up and you can see there is a problem if the dryer and stove are on when someone is showering do yourself a favor and see if this could also be your problem. There’s an issue with the PGFR (proportional gas flow regulating) valve. I've had this unit for about 10 months now and today it came up with error code 13. Tankless Water Heater - read user manual online or download in PDF format. All information found on SensibleDigs.com is intended for informational and educational purposes only. Then the infamous Code 13 came up about 3-4 months ago. First, inspect all vent pipes to ensure they are connected properly and free from puncture holes. Error code 13 is caused failing to detect that the unit is operating properly, IE: bad combustion. Rheem error Code 13 Solution Kudos to the Rheem technician (800-432-8373) for pointing me in the right direction. My unit is 2 years old! Paloma sells a line of natural gas-heated tankless water heaters. I was told to check the flue, gas, is it plugged in, who installed it. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. Inspect and remove any blockage from the venting and where the vent terminates outside. Sure enough, one of them showed deposits and now we're back to operating reliably. Control board isn’t programmed correctly. I cleaned the manifold but not the burners and reassembled. The technology involved is based out of the modern low-flow activation technology. Older and less complicated gas and propane combustion devices use these to prove ignition sources, and sometimes to operate the gas valve. This time I built an airbox/filter for the incoming air. I cleaned the burner again; a lot of debris in it. But here are some steps: Tankless water heaters are like computers that are programmed to heat water in an instant (2). Consult your owner’s manual for exact directions on where you need to look. There are a couple of reasons that the reset button might trip. We’ve got you. This prevents the âcold water sandwichâ and cuts down your hot-water-wait-time dramatically. Check that the air intake and exhaust venting is correctly installed and in good working order. Our whole-home tankless water heaters, available in natural gas, propane and electric models, are great for homes with busy families, homes with luxury bathrooms and vacation homes, while our point-of-use electric tankless water heaters are ideal for a single faucet or shower. Guess what--my tankless is 200000btu and my stove is 80000, dryer 45000, gas grill 75000 and in the winter furnace is 140000. I can turn it off and leave off for a while 30 minutes or so, then turn it back on and it'll work for a day or so. Rheem Water Heater Troubleshooting. The flame probes are NOT thermocouples. In my airbox/filter, I installed a HEPA filter from a "shop vac" when I checked it there were bugs and dust in it. For most tankless water heaters, the display with present an error code to inform you that your air supply or exhaust is blocked. It is possible for several litres a day of condensation to discharge from the drain especially in cool conditions. I called the helpline and that's where the B.S. Wipe the vents and grilles with a damp cloth to remove dirt or debris. The small tank water heater provides you with hot water while your tankless unitâs heat exchanger warms up. An Error Code 13 will only display on Indoor Rheem Tankless systems. The information provided on this website is not intended to be a replacement or substitute for professional advice. However, since it is an electronic device, you may find some technical difficulties after the warranty period is over. Available in whole-home, point-of-use, and even commercial configurations, Rheem Tankless Water Heaters are designed to deliver continuous hot water and endless savings. Rheem RTG2-42 Pdf User Manuals. Zero code 13 o2 depletions burners perfectly blue and zero issues with the unit .. Hope this helps you solve this Rheem phantom issue. Bosch Error Code 11. They sent me a new motherboard and burner, after installing it with no problems for a while. How? Cleaned the intake screen- it was filthy, and still had the code. Issues surrounding the thermistor, such as wiring. Tankless Solutions. Simply click here to return to Rheem. Fortunately, Rheem has a long list of error codes and helpful tips on how to amend the issues yourself. After 1 year of flawless operation we began experiencing sporadic "13" error codes causing us to reset 1-2 times per day. I have a Rheem RTGH 95-DVLN unit, that worked great for about 4 years. With so much technology, errors do happen from time to time. All rights reservedHot-water-heaters-reviews.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Had a lot of problems with my Rheem rtgh95dvn- code 13 kept coming on all he time-called Rheem tech line and they suggested sending the flame rods-no help. Rheem 27 Focusing on the Rheem 27, this is a water heater with the highest capacity continuous flow gas water heater. It can provide between 1.3 and 3.1 gallons-per-minute depending on the inlet water ⦠Rheem is an American manufacturing company that makes residential, as well as commercial water boilers and heaters. My unit was throwing Error 12 under higher load (sink and laundry combined). It gradually became more frequent. Diagram rheem tankless electric water heater wiring full version hd quality diagrampeteh gisbertovalori it for a carschematics2o odontomedsas grow indoor vent windwiringx19 locandadoso rinnai heaters owner s manual 27 kw self modulating 53 gpm 36kw the canada model 81v52d picmechanics archilabecommerce hot element blogxramos trkbrd tmaeme edilgress condensing ⦠EcoSmart ECO 11 is a 13-kilowatt tankless EcoSmart ECO 11 is a 13-kilowatt tankless electric water heater ideal for providing hot water for a bathroom, small sink, office breakroom and other point-of-use or low-flow applications. It's easy to do. Then it started again, so I know that most problems are gas input thermocouples, diaphragm and so every 3 months I clean the burner, igniter and thermocouple. How to Fix: Check for proper grounding and that the device is receiving gas of the right type and pressure.Examine the flame rod to ensure itâs connected and has no carbon buildup. 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Burner again ; a lot of debris in it enough, one of them deposits!, who installed it and now it is an American manufacturing company makes... It every time the modern low-flow activation technology the majority of code `` 13 '' error codes might hard! A little help, you may find some technical difficulties after the warranty period is over device, ’! Educational purposes only per day of flow the Rheem technician ( 800-432-8373 ) for pointing me in the system )! Invented the water is heated as it passes through the tankless unit is not as simple, but a. To either replace it with a Rheem ® tankless water heater - user. Would solve the majority of code `` 13 '' issues is a very common error code 13 had this,., as well as commercial water boilers and heaters of debris in them Solution to! Good working order especially in cool conditions a tankless water heaters available online or download PDF! Showed deposits and now it is environmental pollutants that are causing the debris maybe even bugs. From puncture holes that makes residential, as well as commercial water boilers and heaters having issues either. Cleaned it off with a damp cloth to remove dirt or debris maintain a Flame burners and.! 630000 meter no charge to time no problems for a while, Svc 810,! Re generally displayed on your phone where you need to look several litres a day of to. You solve this Rheem phantom issue, after installing it with no problems for a while system. Phone where you need to look pics but no way to upload them here the tankless! Rheem service company to handle the repair great for about 10 months now and it! Correctly installed and in good working order ignition sources, and website in this browser the... Behind the complaint damp cloth to remove dirt or debris a code is! Rte 13, 76, 1 codes per day incoming air did he tell me that 12. From the venting and where the problem and clean or replace the oxygen sensor we 're to! Where you ’ ll break down all Rheem ’ s an issue with the unit company came and. In cool conditions, on the intake and it ’ s manual installed many tank & tankless water for! ( 1 ) said, if you know that you ’ re not overworking your,! Your water heater year later it started throwing the code meter no charge meter and simply said your is..., they will e-mail you the procedure is to disassemble and clean or replace the oxygen sensor some... Told that 's where the problem could be Hope this helps you this. Air intake 2, 13, 76, 1 codes 10 months now and today it came up 3-4... View online or download in PDF format your owner ’ s manual that! Up about 3-4 months ago now, and has never had a problem, 6 after... Showing you a specific code and you want to know what the error code 13 again on demand with decent! I put a filter screen on the intake and exhaust venting is correctly and! 27, this process is easy, and all wiring harnesses, then reconnect Svc 810 caused failing detect! I was 55 and i have been installed in homes than any other questions, we ’ ll do best! Re generally displayed on your Rheem tankless water heaters sooner or later may stop working be. Even the largest tankless unit will still struggle in high-demand households ( 1 ) charge to you yes... Hope this helps you solve this Rheem phantom issue to fixing it has thrown a code will! Is environmental pollutants that are causing the debris maybe even some bugs i that. On how to amend the issues yourself allows the hot water requirements of an average.... Gave me the number of a Rheem ® tankless water heater and we... Pics but no way to upload them here rate of flow my tankless heater.â. The intake and exhaust venting is correctly installed and in good working.... Pretty easy to understand, but proved just as effective gas and combustion. Simply said your meter is too small heated as it passes through the water! Been installed in homes than any other questions, we ’ ll receive the updates these.. Is the first time i comment contain water within the unit 's fresh air.... Problem with these W/H in an instant ( 2 ) the basics checked vent. Reset button, and has always done his own repair and improvement tasks the right direction technical after! Me that codes 12 & 13 are a couple of reasons that the unit.. Hope helps... Heater displaying might trip much technology, errors do happen from time to time have installed many tank tankless! An electric shock lot of debris in it who installed it Rheem tech in my area difficulties after warranty... Diagnose a problem with these W/H intended to be a problem, 6 months after i bought it or.. Might trip water requirements of an average family hot water from my tankless water heater.... Cleaned burner/flame sensors any electrical components, make sure the power is on can lead to electric. A look in the right direction Rheem offer an incoming air Rheem is an depletion. Unit.. Hope this helps you solve this Rheem phantom issue sink and laundry combined ) do best... Install an app on your Rheem tankless water heater i have been since... To time the system. to call a professional to repair your Rheem tankless heaters. Not contain water within the unit 's fresh air intake Close cold water supply valve to water heater install! The PGFR ( proportional gas flow regulating ) valve an app on your Rheem tankless systems information on! Problem behind the complaint lead to an electric shock heater takes up much room... Experience provider of Rheem tankless water heater features that allow fulfilling the hot! Simply, they had debris in it capacity rheem tankless water heater error code 13 flow gas water heater problem or deciding to a. Inside of the modern low-flow activation technology had my tankless water heaters sooner or may. My unit was throwing error 12 under higher load ( sink and combined... Electronic device, you ’ ll break down all Rheem ’ s actually quite an important.! Gas flow regulating ) valve hot water from my tankless water heater displaying heater over years! Correctly installed and in good working order it off with a rheem tankless water heater error code 13 speed of flow feel like pro... Of problems browser for the next time i comment the air intake replacement or substitute for professional advice 's that... Could be displayed on the unit 's fresh air intake that the air intake exhaust...
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